Family Service Worker - ECAP

Felton, DE 19943, US
Jun 08, 2018
Close Date:


The Family Service Worker provides services and activities to ECAP families and children in accordance with the Head Start Performance Standards. The Family Service Worker leads the recruitment and enrollment of eligible children, including those with documented disabilities in his/her assigned service area/community.


The Family Service Worker is required to have:
  • Associate's degree in Social Work, Family and Consumer Science, or a Human Services field or a passing score on the ParaPro test.
  • He/she must have a reliable personal vehicle, with the required liability insurance, for use in work related travel.
  • He/she must be able to work effectively with others.

  • Establish mutually respectful partnerships with families to enhance the quality of their lives and their communities.
    • Recruit in assigned geographical areas for eligible children.
    • Contact area schools/agencies/organizations for referrals throughout the year.
    • Conduct follow-up on all referrals including failed screenings.
    • Complete enrollment applications.
    • Provide orientation on the program and services provided.
    • Communicate effectively using appropriate verbal and nonverbal messages and reflective listening skills.
    • Complete regular classroom visits to interact with children families and classroom staff.

  • Support families' efforts to reach their goals.
    • Complete one required home visit annually to complete the ongoing Family Assessment process.
    • Additional home visits will be made to strengthen the relationship with the family.
    • Help families develop and implement Family Partnership Agreements.
    • Follow-up with the family on the progress toward meeting their goals and any needed revisions to the family plan/goals.
    • Assist with transitions to other programs, communities and schools.

  • Offer parents opportunities to be involved in group activities, including policy council and educational activities based on interest and need.
    • Identify common interests and needs of parents in order to plan appropriate activities.
    • Assist parents in planning and implementing meetings and trainings, and coordinate speakers for Parent Cafés and trainings, as requested.
    • Assist Parent Café planning, coordinating, and organizing program activities for parents.
    • When needed, provide child care, transportation, facilities and assistance to parents at meetings and trainings.
    • Engage parents in volunteering, community services and other ways of contributing the program activities and services.

  • Provide opportunities for children and families to participate in family literacy.
    • Work with other program staff to support interactive literacy activities between parents and their children.
    • Provide directly or through referrals opportunities for parents to enhance parenting skills and participate in family literacy services.

  • Coordinate and integrate ECAP Services for families.
    • Participate in Parent/Teacher conferences, when requested by the child's parent or teacher.
    • Provide case management services for families.
    • Provide transportation to families for medical, dental and social service appointments when needed.
    • Promote and support parent involvement and leadership throughout the program.
    • Ensure Education staff have updated special precautions on enrolled children.
    • Work with Health Coordinator to plan and implement yearly screening fairs.
    • Ensure all children receive the required screenings within 45 days of entry into the program.
    • Work with families to obtain medical records.

  • Support families in accessing other community resources.
    • Serve as an advocate between community resources and ECAP families by participating in community meetings and activities.
    • Provide direct services, resource referral and follow-up procedure for families.
    • Promote community partnership that will improve supports to families.

  • Assist families in crisis.
    • Listen to families and assess the crisis situation.
    • Take active steps to ensure the safety of all involved.
    • Decide when to intervene and when to refer a family.
    • Identify, with the family, options, resources, and consequences to address the crisis.
    • Support families in making decisions and taking active steps to resolve current crisis.

  • Respect and respond competently to the culture, traditions, lifestyles, language and values of each family and community.
    • Be knowledgeable about and sensitive to each family's values, beliefs, traditions, cultural influences, makeup and circumstances.

  • Contribute to effective program practices and maintain a commitment to professionalism.
    • Complete and maintain written documentation of services performed, referrals made, family goals, plans and partnerships, as well as any other documentation requested by the Program manager, Assistant Program Manager, Districts and/or Department of Education.
    • Maintain electronic records in the Child Plus® Data Base System to include but not limited to family application, health records, and family contact notes.
    • Complete monthly report information for Quarterly Reports to the Department of Education and monthly reports to the Governing Board/Policy Council.
    • Participate in Pre-Service training, In-Service training, workshops, seminars, conferences, and other professional development activities.
    • Participate in the development and implementation of a Professional Development Plan to enhance professional growth.
    • Contribute to and participate in strategic planning, program self-assessment and other efforts to improve program services and agency responsiveness to families.
    • Report all suspected cases of child abuse or neglect to the Program Manager and/or Assistant Program Manager.
    • Adhere to the Lake Forest School District Personnel Policies.
    • Maintain professional boundaries and confidentiality.


First Aid and CPR, ParaPro (where applicable).


The Family Service Worker position requires sitting, standing, stooping, bending and reaching with manual dexterity sufficient to operate van and standard office equipment and machines such as computers, fax machine, calculators, copy machines, telephone and other office equipment. May require lifting up to 50 pounds. Requires normal range of hearing and vision.

Duty Days: 207

Reports To: Program Manager

Salary Range: From/To: SALARY AND TERMS OF EMPLOYMENT: The Family Service Worker is a full-time salaried position. The Family Service Worker will work 207 days from August to July. The salary scale will be as follows: Years of Exp. Hourly Rate Yearly Salary 0-1 $15.50 $24, 063.75 1-3 $16.50 $25, 616.25 4-6 $17.50 $27, 168.75 7-9 $18.50 $28, 721.25 10-14 $20.00 $31, 050.00 15+ $21.50 $33, 378.75 Educational Stipends Bachelor's Degree $350 Master's Degree $400

Additional Job Information:
The Family Service Worker shall be entitled to all benefits according to the State of Delaware benefits program and is pension eligible.

The Family Service Worker shall be evaluated within 60 days of initial employment and annually by the Program Manager according to policies approved by the Lake Forest Board of Education.

A person may not be employed by a public school employer in any position requiring licensure and certification if the person does not meet licensure and certification requirements established under Chapter 12 of [Title 14 of the Delaware Code]..., except pursuant to a license extension and/or emergency certificate issued pursuant to Chapter 12. See 14 Del. C.§ 1313.

Direct deposit of paychecks is a condition of employment for all new employees hired after December 31, 1995

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