2018-19 Computer Field Technician - Level 1

Dover, DE 19904, US
Jul 09, 2018
Close Date:

POSITION: Computer Field Technician - Level 1 - Full Time

LOCATION: Office of Technology

REPORTS TO: Supervisor of Technology

STARTING DATE: August 1, 2018

The Capital School District is seeking a well-rounded Computer Field Technician. Field Technicians are the primary point of contact for helpdesk tickets and responsible for troubleshooting/resolving a wide variety of technology issues, including PCs, Smartboards, Printers, Security Cameras, Mobile Devices, and other technology systems. A successful candidate will possess the following experience and skills:
  • Experience with installation, maintenance, and troubleshooting of software and hardware on Windows Platforms
  • Proficiency with performing routine system installations, setups, maintenance, and configurations
  • Experience with current Windows Operating Systems, Microsoft Office, and other Microsoft products.
  • Documented experience with troubleshooting and configuring hardware/software (SmartBoards, AV, Security Camera Systems, Mobile Devices, Computer Imaging and other various systems)
  • Proficiency with performing routine user system maintenance (new deployments, upgrades/migrations, file management, user management, software and hardware updates, etc.)
  • Provide training to introduce technology to employees
  • Experience working collaboratively in teams, as well as completing assignments independently
  • Demonstrated ability to prioritize tasks, including independently completing service requests and other responsibilities with minimal supervision
  • Strong technical communication abilities including those that involve external entities, such as specialized technical support, and providing simplified communication to employees
  • Excellent interpersonal, communication, and organizational skills
  • Self-motivated, demonstrates the ability to learn new skills, and excels under pressure
  • Works a flexible schedule, including evenings or weekends as needed
  • Other duties as determined by District and Departmental needs

  • GED or High School Diploma
  • Additional training or coursework related to technology
  • Experience in working in an educationally-related organization desired
  • Effective oral and written communication skills

Standard Requirements:
  • Favorable Criminal Background Check for the candidate who is offered employment.
  • Tuberculin test & Physical.
  • Mandatory Direct Deposit of Paycheck.

Start Date: August 2018

Reports To: Supervisor of Technology

Job Posting Link: www.capital.k12.de.us

Salary Range: From/To: 2018-19 Technology Salary Schedule

Technology Literacy: Computer Repair, Basic Troubleshooting, Windows ™

A person may not be employed by a public school employer in any position requiring licensure and certification if the person does not meet licensure and certification requirements established under Chapter 12 of [Title 14 of the Delaware Code]..., except pursuant to a license extension and/or emergency certificate issued pursuant to Chapter 12. See 14 Del. C.§ 1313.

Direct deposit of paychecks is a condition of employment for all new employees hired after December 31, 1995

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