2018-19 Computer Field Technician - Level 1

Location
Dover, DE 19904, US
Salary
Competitive
Posted
Jul 09, 2018
Ref
5200006948
Close Date:
07/22/2018

POSITION: Computer Field Technician - Level 1 - Full Time

LOCATION: Office of Technology

REPORTS TO: Supervisor of Technology

STARTING DATE: August 1, 2018

The Capital School District is seeking a well-rounded Computer Field Technician. Field Technicians are the primary point of contact for helpdesk tickets and responsible for troubleshooting/resolving a wide variety of technology issues, including PCs, Smartboards, Printers, Security Cameras, Mobile Devices, and other technology systems. A successful candidate will possess the following experience and skills:
  • Experience with installation, maintenance, and troubleshooting of software and hardware on Windows Platforms
  • Proficiency with performing routine system installations, setups, maintenance, and configurations
  • Experience with current Windows Operating Systems, Microsoft Office, and other Microsoft products.
  • Documented experience with troubleshooting and configuring hardware/software (SmartBoards, AV, Security Camera Systems, Mobile Devices, Computer Imaging and other various systems)
  • Proficiency with performing routine user system maintenance (new deployments, upgrades/migrations, file management, user management, software and hardware updates, etc.)
  • Provide training to introduce technology to employees
  • Experience working collaboratively in teams, as well as completing assignments independently
  • Demonstrated ability to prioritize tasks, including independently completing service requests and other responsibilities with minimal supervision
  • Strong technical communication abilities including those that involve external entities, such as specialized technical support, and providing simplified communication to employees
  • Excellent interpersonal, communication, and organizational skills
  • Self-motivated, demonstrates the ability to learn new skills, and excels under pressure
  • Works a flexible schedule, including evenings or weekends as needed
  • Other duties as determined by District and Departmental needs

Qualifications:
  • GED or High School Diploma
  • Additional training or coursework related to technology
  • Experience in working in an educationally-related organization desired
  • Effective oral and written communication skills

Standard Requirements:
  • Favorable Criminal Background Check for the candidate who is offered employment.
  • Tuberculin test & Physical.
  • Mandatory Direct Deposit of Paycheck.


Start Date: August 2018

Reports To: Supervisor of Technology

Job Posting Link: www.capital.k12.de.us

Salary Range: From/To: 2018-19 Technology Salary Schedule

Technology Literacy: Computer Repair, Basic Troubleshooting, Windows ™

A person may not be employed by a public school employer in any position requiring licensure and certification if the person does not meet licensure and certification requirements established under Chapter 12 of [Title 14 of the Delaware Code]..., except pursuant to a license extension and/or emergency certificate issued pursuant to Chapter 12. See 14 Del. C.§ 1313.

Direct deposit of paychecks is a condition of employment for all new employees hired after December 31, 1995

Use of any published data or content on this web site is prohibited without the written consent of the Delaware Department of Education.

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